Messagebox <team@messagebox.app>

to you@yourteam.com · just now

Messagebox just now

Shared inboxes for teams — no forwarding, no password sharing

Messagebox turns shared email accounts like support@, hello@, and team@ into collaborative workspaces — connected straight to your inbox, so your whole team works together in real time.

01 · the problem

Re: the way you're running support@ right now

Most teams pick one of two broken setups — and then live with the mess.

Shared passwords

Everyone logs into the same account. No audit trail, one wrong click deletes a customer thread for good, and your security team is quietly losing its mind.

Email forwarding

Messages get bounced to individual inboxes. Conversations split apart, context
vanishes, and nothing stays organized. Nobody’s sure who replied — or if anyone did.

02 · what we do

What actually happens after you connect your inbox

Messagebox connects directly to Gmail or any IMAP provider and gives everyone the
same live view. No forwarding. No shared password.

Read

Browse the full inbox with search and filtering. Message bodies load on demand, so the interface stays fast no matter how big the mailbox gets.

Discuss

Every email thread has its own side-channel chat. Talk through replies, coordinate responses, and leave internal notes — with markdown, emoji, and @mentions built in.

Stay notified

Get pinged the moment someone @mentions you or a new message lands in a shared box. Nothing slips through.

Control attention

Mute any box you want. Follow only what matters, and skip the noise from the rest.

03 · how it works

Setup, in three sentences

1.

Create a box. Connect a Gmail account with one-click OAuth, or any IMAP server with host, port, and credentials.

2.

Invite your team. Add members to the box. Everyone sees the same messages, in real time.

3.

Work together. Read messages, discuss internally, and hand off action items with @mentions.

P.S. — your inbox syncs automatically in the background, Gmail every 5 minutes and IMAP every
2. No manual refresh, ever.

04 · who it's for

Is this actually for you?

05 · comparison

Messagebox vs. the usual workarounds

Pass
Forward
US
No shared password
Audit trail — who did what
Conversations stay in one place
Context preserved
Built-in team discussion
Real-time view for everyone

And unlike a full helpdesk, there’s nothing to migrate and no bloat to learn — Messagebox connects to the inbox you already have.

06 · pricing

Simple pricing. Start free.

FREE_PLAN

$0

1 box · up to 5 members

Perfect for one shared email address (support@ or hello@).

PRO_PLAN

$25/month

10 boxes · unlimited members

When you need support@ AND billing@ AND hello@ and you’re growing, upgrade once.

UNLIMITED_PLAN

$50/month

Unlimited boxes · unlimited members

For companies running 20+ shared inboxes across departments.

07 · fwd: questions we get asked a lot

Frequently asked questions

Is it secure if I'm not sharing a password?

Yes — that’s the point. Nobody shares one login. You connect the inbox through Gmail’s OAuth or your IMAP credentials, and each team member works through their own access.

Yes — that’s the point. Nobody shares one login. You connect the inbox through Gmail’s OAuth or your IMAP credentials, and each team member works through their own access.

No. Messagebox connects directly to the inbox, so messages stay in one place instead of scattering across personal accounts.

It’s lighter. Messagebox is for teams that need more than a shared password but less than a full helpdesk — no migration, no setup marathon, no features you’ll never touch.

Automatically, in the background — Gmail boxes every 5 minutes and IMAP boxes every 2. You never have to refresh manually.

Free plan: 1 inbox. Pro ($25/mo): 10 inboxes. Unlimited ($50/mo): unlimited inboxes. So if you have support@ and billing@, start with Pro with up to 5 members/box.

Yes. Mute any box you don’t want to follow, so you only get pinged for what matters.

last thing —

Give your team one inbox to work from

No forwarding. No password sharing. Just your shared inbox, finally under control.

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